Store Manager Carlsbad Nm

Dollar General•Carlsbad, NM

About The Position

The Store Manager is responsible for managing store employees and planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance management, and compliance with labor laws and company policies. The Store Manager ensures effective daily store operations, including opening and closing, inventory management, merchandise presentation, financial controls, customer service, safety, and store organization. The position also monitors operating statements and business trends, controls expenses and shrink, maintains accurate inventory, ensures paperwork is completed on time, and provides employees with the tools and direction needed to perform their work.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to walk and stand frequently; bend, stoop, and kneel frequently; and regularly lift up to 40 pounds and occasionally lift up to 55 pounds.
  • Ability to climb a ladder occasionally.
  • Ability to drive or provide own transportation for work-related duties.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees; conduct performance evaluations, address performance gaps, and make recommendations about pay and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
  • Ensure appropriate staffing and effectively open and close the store each day; personally open at least twice and close at least twice per week.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Ensure efficient merchandise staging, stocking, and storage in accordance with company processes.
  • Maintain merchandise presentation, including proper use of fixtures, pricing, and signage.
  • Maintain inventory accuracy by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Lead superior customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company procedures and ensure employee compliance with the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Regularly drive or provide own transportation for bank deposits and occasionally travel to management meetings or other Dollar General stores.
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