Store Manager - Albuquerque, Nm Store #31277

Dollar General•Albuquerque, NM

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager ensures the store is properly staffed, opened and closed effectively, and operated in accordance with company policies, procedures, and deadlines. This role oversees employee hiring, training, performance, and compliance; merchandise and inventory management; financial controls; customer service; and a clean, safe, and secure store environment. The position involves frequent walking or standing and bending, stooping, and kneeling. It includes handling merchandise and equipment, lifting up to 40 pounds with occasional lifting up to 55 pounds, occasional step-ladder climbing up to six feet, and regular use of a personal vehicle for meetings, visits to other stores, and deposits. The work environment is fast-paced with moderate noise, occasional outdoor weather exposure, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, ensuring the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take action up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, sales, profitability, inventory turn, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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