Store Manager Lucky-(Sonoma County)

Save Mart Supermarkets • Sebastopol, CA

21h

About The Position

The Store Manager has ultimate responsibility for the overall business performance of the assigned Lucky store. This role manages day-to-day operations while maintaining high retail standards, implementing new concepts, ensuring legal compliance, and using resources effectively to maximize sales and profit and meet or exceed company financial and operating goals. The Store Manager provides leadership and motivation that reflect Lucky’s mission and winning behaviors, develops the store management team, ensures consistent execution of company programs, and supports succession planning.

Requirements

• Five years of management experience, including at least one year as an Assistant Store Manager.
• Four-year college degree or equivalent knowledge gained through formal education, specialized training, or additional job experience.
• Excellent leadership and team-building skills.
• Excellent written and verbal communication, interpersonal, customer service, coaching and mentoring, training, decision-making, delegation, negotiation, organization, administration, and financial skills.
• Knowledge of store operations and compliance, store financials, hazardous materials and food safety rules, inventory management, employment law, applicable union contract language, interviewing techniques, and hiring practices.
• Experience in all aspects of providing products and services in stores.
• Must be available to work a variety of required retail hours.
• Frequent standing and other physical movements; must be able to lift up to 40 pounds without assistance.

Responsibilities

• Demonstrate, train, and hold store associates accountable for excellent customer service and a remarkable shopping experience.
• Improve the overall customer experience and the quality of store processes, products, and services to increase sales.
• Build and maintain a customer-focused organization by modeling and communicating associate and customer connection behaviors.
• Achieve total store financial goals, including sales, profit and loss, projections, metrics, and analysis, by implementing effective practices and optimization strategies.
• Lead, mentor, and develop direct reports, emphasizing accountability and strong business performance.
• Oversee store conditions, including store safety, food safety, and protection of company assets, and ensure compliance programs are met.
• Use resources effectively to improve productivity, labor flexibility and efficiency, and the quality of the shopping experience.
• Represent the store as its primary link to Lucky leadership teams and ensure effective implementation of business plans.
• Represent the company in the community and help build the company and store image through community involvement.
• Lead a quality workplace by collaborating with store management and associates to improve work relationships, morale, productivity, and retention.
• Oversee the overall inventory and ordering process.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Lifelong Learning educational opportunities
• Employee Association offerings, including discounted and free tuition options, contests, and support services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager