Assistant Store Manager -Lucky-(Solano-Napa County)

Save Mart Supermarkets • Vacaville, CA

23h

About The Position

The Assistant Store Manager (ASM) works in tandem with the Store Manager to direct and lead day-to-day store operations. The ASM leads front-end and center-store operations, manages store conditions, product quality, and inventory, and makes final operational decisions in the Store Manager’s absence. The role is accountable for service levels, sales and gross profits in the front end and center store, labor efficiency, compliance, and meeting store budgets and goals.

The ASM assigns work, trains, coaches, evaluates, and develops team members; participates in recruiting and hiring; manages the in-store training program; and creates weekly work schedules. The position also supports customer-focused programs, tracks sales and profitability, helps control expenses, and directs store activity related to recalls, cleanliness, maintenance, inspections, safety, and regulatory compliance.

Requirements

• Four-year college degree, or equivalent knowledge gained through formal education, specialized training, or additional job experience.
• Two years of related experience.
• Excellent leadership and team-building skills.
• Strong written and verbal communication skills.
• Excellent interpersonal, customer-service, coaching, mentoring, and training skills.
• Proven decision-making, delegation, and negotiation abilities.
• Strong organization, administration, and financial skills.
• Fundamental understanding of labor contracts.
• Knowledge of store operations and financials, hazardous materials and food-safety rules, employment law, applicable union contract language, interviewing techniques, and hiring practices.
• Ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull, and lift objects.

Responsibilities

• Lead day-to-day store operations in collaboration with the Store Manager and make final operational decisions when the Store Manager is absent.
• Manage front-end operations, direct team members, oversee cash management, develop work-shift schedules, and conduct time-management training.
• Oversee perimeter departments and team members, assigning work and providing direction.
• Evaluate and resolve inventory issues with vendors and warehouses; assess out-of-stocks and audit product quality and date integrity.
• Supervise, coach, and direct team members; assign duties, conduct performance reviews, provide feedback, and participate in advancement and disciplinary decisions.
• Manage the in-store training program and develop training content to improve team-member performance and store operations.
• Provide ongoing individual and group development, coaching, and training to support team-member advancement.
• Participate in recruiting and hiring, including evaluating applicants, selecting candidates for interviews, conducting interviews, hiring, and overseeing training.
• Work with the Store Manager to train and direct sales-oriented teams in the front-end and center-store areas.
• Promote two-way communication, identify areas for improvement, and develop store-specific approaches to improve customer goodwill, staff interaction, teamwork, and morale.
• Direct front-end and center-store work and provide hands-on support for store-level business strategy.
• Promote customer focus and support Customer Connection programs, practices, and policies; model and reinforce excellent customer service.
• Support storewide sales goals, analyze sales and profitability data, and recommend actions to control expenses, meet labor goals, and maximize profits.
• Direct team-member activity related to product recalls, cleanliness, and maintenance, and serve as the store contact during regulatory or other inspections.
• Ensure compliance with sanitation, safety, security, legal, and company policies, and direct action plans to address compliance needs.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Lifelong Learning educational opportunities
• Employee Association offerings, including discounted and free tuition options, contests, and support services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager