Store Manager Lucky-(Sonoma County)

Save Mart Supermarkets • Santa Rosa, CA

12h

About The Position

The Store Manager has ultimate responsibility for the overall business performance of the assigned Lucky store. The role manages day-to-day operations and maintains high retail standards, implements new concepts, ensures compliance with legal requirements, uses resources effectively to maximize sales and profit, and meets or exceeds company financial and operating goals. The Store Manager provides leadership and motivation that promote Lucky’s mission and winning behaviors, develops the store management team, and supports consistent execution of company programs and succession planning.

Requirements

• Excellent leadership and team-building skills.
• Excellent written and verbal communication and interpersonal skills.
• Excellent customer service, coaching and mentoring, and training skills.
• Excellent decision-making, delegation, negotiation, organization, administration, and financial skills.
• Knowledge of store operations, including compliance, store financials, hazardous materials and food safety rules, inventory management, employment law, applicable union contract language, interviewing techniques, and hiring practices.
• Experience in all aspects of providing products and services in stores.
• Four-year college degree, or equivalent knowledge gained through formal education, specialized training, or additional job experience.
• Five years of management experience, including at least one year as an Assistant Store Manager.
• Must be available to work a variety of required retail hours.
• Frequent standing and other physical movements; ability to lift up to 40 pounds without assistance.

Responsibilities

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding associates accountable for excellent customer service.
• Improve the overall customer experience and the quality of store processes, products, and services to increase sales.
• Develop and maintain a customer-focused organization by modeling and communicating associate and customer connection behaviors.
• Achieve total-store financial goals, including sales, profit and loss, projections, metrics, and analysis, by identifying and implementing best practices and optimization strategies.
• Lead, mentor, and develop direct reports, focusing on accountability and strong business performance.
• Oversee total store conditions, including store safety, food safety, and protection of company assets, and ensure compliance programs are met.
• Use resources effectively to improve productivity, labor flexibility and efficiency, and the quality of the shopping experience.
• Represent the store as the primary link to Lucky leadership teams and ensure effective implementation of business plans.
• Build the company and store image through community involvement as a company ambassador.
• Lead a quality workplace by working collaboratively with the management team and associates to improve work relationships, morale, productivity, and retention.
• Oversee the overall inventory and ordering process.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Lifelong Learning Educational opportunities
• Employee Association, including discounted and free tuition options, contests, and support services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager