Store Manager - Store 618

Guitar Center • Dayton, OH

8d

About The Position

Guitar Center’s Store Manager is responsible for managing all aspects of the retail business and providing leadership and vision to the team to achieve desired results. The role oversees and directs the delivery of products, services, and functions while fostering a culture of integrity, inclusion, musical passion, and respect. The manager is expected to understand business drivers and financial data, provide excellent customer service, manage priorities effectively, protect people and assets, and lead, mentor, and develop employees.

The position manages store performance and operations, including revenue and EBITDA targets, profit and loss, recruiting and hiring, staff development, scheduling and coverage, customer satisfaction, merchandising standards, and maintaining an inclusive, organized, clean, and engaging in-store experience. Additional duties may be assigned.

Requirements

• 4+ years of previous experience operating or managing in similar environments.
• 2+ years of supervisory or management experience leading teams.
• Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Must be able to work weekends, holidays, and evenings.
• Must be able to lift up to 30 lbs.
• Must be able to travel domestically up to 5% to attend meetings and trainings.

Nice To Haves

• Bachelor's degree.
• Understanding of retail systems and processes.

Responsibilities

• Manage all aspects of the retail business and provide leadership and vision to achieve desired results.
• Achieve revenue and EBITDA targets while managing profit and loss.
• Recruit, interview, and hire managers and associates, including using the internal recruitment system, attending hiring events, and building a pipeline for associate-level roles.
• Train, mentor, and develop staff to reach their potential.
• Ensure proper staffing and store coverage through scheduling based on forecasted sales.
• Develop strategies to maintain positive customer satisfaction scores.
• Maintain company and store merchandising standards and ensure an organized, clean, and engaging in-store experience.
• Maintain and foster an inclusive environment.
• Protect assets and people by learning and implementing protocols and complying with guidelines.
• Perform additional duties as assigned.

Benefits

• Eligible to participate in the Guitar Center Company bonus program based on company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed