Store Manager 539

Hibbett•Richmond, IN

5d•$15 - $20•Onsite

About The Position

The Store Manager oversees the store’s sales efforts across all departments and supervises overall operations to support efficiency and profitability. The role enforces organizational policies, goals, and standards and leads the sales team in meeting sales goals. The Store Manager communicates with the District Sales Manager and Store Support Center to advance initiatives and business growth, and represents the company through professional conduct and appearance with employees, customers, and the community. The manager is knowledgeable about the store’s product areas and is committed to outstanding customer service and merchandise promotion.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment.
Experience managing and cultivating a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience in footwear and athletic apparel is preferred.

Responsibilities

Drive store sales and sales goals, with a consistent focus on company growth.
Manage and control company assets through oversight of the designated store.
Direct and oversee sales efforts and train and mentor store associates in sales strategies and skills.
Stay informed about store sales statistics, inventory, and expenses that affect profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards in each department are completed.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel.
Manage the store’s payroll and schedule to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate with the District Sales Manager about inventory movement and drive inventory goals and strategies.
Follow through on marketing and advertising plans and stay aware of customer trends.
Monitor competitors, new ideas, and community events to identify potential opportunities.
Provide exceptional customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks to management or appropriate officials.
Oversee subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including planning and assigning work, directing and evaluating employees, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.