Sunglass Hut - First Colony Mall Macy's - Store Manager
About The Position
The Store Manager is an on-the-floor leader who performs store functions while serving as a guide and role model for the team. The manager coaches, develops, and inspires associates to act as Sunglass Hut brand ambassadors and deliver the Sunglass Hut Experience. The role creates an environment focused on great service, customer relationships, sales, and achievement of store and company objectives. The Store Manager develops the store’s strategic plan, drives sales and financial results, leads hiring and onboarding, and maintains operational policies and brand standards. The manager spends an average of 100% of their time on the sales floor and continually coaches the team to deliver retail excellence.
Requirements
- High school diploma or equivalent.
- At least 2 years of previous leadership experience.
- Demonstrated expertise in every aspect of store operations.
- Detail-oriented.
- Ability to use critical thinking to execute operational components of the store.
Nice To Haves
- Customer service and/or retail experience.
Responsibilities
- Use The Sunglass Hut Experience tools to deliver the sales plan and company objectives.
- Develop the store’s strategic plan to achieve financial results.
- Drive sales by identifying opportunities to achieve personal and store goals.
- Coach, develop, mentor, and inspire the team to improve store performance.
- Encourage teamwork, career growth, and talent retention through a development-focused environment.
- Network, recruit, hire to staffing needs, and train using provided onboarding tools.
- Create individual development plans to support team growth.
- Create an inspirational and motivating work environment that reflects the brand’s integrity.
- Build an emotional connection within the store team that supports sales and consistent delivery of The Sunglass Hut Experience.
- Spend an average of 100% of time on the sales floor.
- Develop customer relationships through interaction and feedback.
- Act as an ambassador for the Sunglass Hut brand and consistently execute brand standards.
- Stay knowledgeable about products, new merchandise, and fashion trends.
- Ensure execution of operational policies and procedures and maintain brand standards.
- Communicate promotions, contests, and incentives to the team.
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Employee discounts
- Potential competitive bonus and/or commission plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
