Store Manager - Conway, Sc Store #21354

Dollar General•Conway, SC

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager oversees hiring, training, performance, staffing, store operations, inventory, merchandising, customer service, cash controls, safety, and compliance with Company policies and procedures. The position also requires opening the store at least twice per week and closing it at least twice per week, along with regular driving to meetings, other stores, and to make deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with applicable labor laws and Company policies; ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is adequately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
  • Manage ordering and in-stock targets; review the ordering plan, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient staging, stocking, and storage of merchandise according to Company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, Company security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure work and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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