Store Manager In Conway Sc

Dollar General•Conway, SC

19h

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager oversees recruiting, hiring, training, performance management, and employee compliance; ensures the store is appropriately staffed and opened and closed each day; evaluates operating statements and manages inventory, expenses, and shrink; and maintains merchandise presentation, financial controls, customer service, cleanliness, and safety. The role also includes completing required paperwork, following company policies and procedures, making bank deposits, and occasionally traveling to management meetings or other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control procedures.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Ability to recruit, hire, and train qualified applicants; develop staff; collaborate; and respond sensitively to customer needs.
Frequent walking, standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment; frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds; occasional ladder climbing.
Regularly drive or provide own transportation for bank deposits and occasionally for management meetings or visits to other stores.

Nice To Haves

High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies.
Ensure the store is properly staffed, opened, and closed each day; personally open and close the store at least twice per week for each task.
Conduct performance evaluations, identify performance gaps, provide counseling, and make recommendations regarding pay and advancement; address issues up to and including termination.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events that promote safety, security, and policy compliance.
Evaluate operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise using company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment; ensure the store has the tools needed to perform required tasks.
Ensure employees follow company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits and occasionally travel to management meetings or other Dollar General stores.