Store Manager In Conway Ar

Dollar General•Conway, AR
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, well organized, safe, and compliant with company policies and procedures. The manager provides employee training and performance management, oversees inventory and merchandise presentation, monitors store financial and operating performance, and leads customer service.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent proper lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
  • Regularly drive or provide own transportation for bank deposits and occasional work-related meetings or store visits.

Nice To Haves

  • Bilingual Spanish speakers may be preferred at certain store locations.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, train, evaluate, counsel, and retain qualified employees in accordance with labor laws and company policies; recommend pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events that support safety, security, and policy compliance.
  • Ensure the store is properly staffed and opened and closed each day; personally open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, storage, and presentation according to company processes and practices, including appropriate use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide own transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.
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