Phlebotomy Supervisor - Conway, SC

Labcorp•Conway, SC

3d•Onsite

About The Position

Labcorp is seeking a Phlebotomy Supervisor to lead a team of phlebotomists and oversee its patient service centers and designated client locations in Conway, South Carolina. The role focuses on leading, inspiring, and developing staff while delivering a strong patient and client experience. The supervisor may also perform phlebotomy duties, including collecting and preparing specimens, when needed, and travel to additional sites as necessary. The schedule is Monday through Friday, 7:00 a.m. to 7:00 p.m., with possible weekend calls depending on client needs. Overtime may be required as needed. The position may be eligible for a quarterly incentive bonus based on performance metrics. Employees regularly scheduled to work at least 20 hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, short- and long-term disability coverage, a 401(k), paid time off or flexible time off, tuition reimbursement, and an employee stock purchase plan.

Requirements

High school diploma or equivalent.
At least 3 years of relevant experience as a phlebotomist.
At least 1 year of experience in a leadership position.
At least 21 years of age.
Valid driver’s license and a good driving record.
Proven track record of providing exceptional customer service.
Strong written and verbal communication skills.
Ability to work independently or in a team environment.
Comfort working under minimal supervision.
Reliable transportation and a clean driving record, if applicable.
Flexibility to work overtime as needed.
Ability to pass a standardized color blindness test.

Nice To Haves

Associate degree.
Experience with scheduling, inventory management, and team coordination.

Responsibilities

Supervise phlebotomists working in patient service centers and/or physician offices.
Manage patient flow, wait times, inventory levels, and information logs.
Monitor monthly productivity and report deviations as necessary.
Coordinate phlebotomists’ schedules.
Handle operational duties such as payroll, monthly schedules, and performance appraisals.
Partner with Human Resources on employee relations issues and disciplinary actions.
Hire and train phlebotomists to fill open positions.
Communicate with patients, client office staff, sales, logistics, senior management, and other internal and external customers.
Provide exceptional customer service to patients and clients.
Assist with setting up new patient service centers or client offices.
Resolve patient and client issues.
Perform phlebotomy duties, including collecting and preparing specimens, when needed.
Travel to additional sites as necessary.