STORE MANAGER IN HANOVER PA

Dollar General•Hanover, PA

78d•Onsite

About The Position

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. The Store Manager will recruit, select and retain qualified employees according to federal and state labor laws and company policies, ensuring the store is properly staffed. They will provide proper training for employees, conduct performance evaluations, and identify gaps for appropriate solutions and/or counseling, up to and including termination. Recommendations regarding employee pay rate and advancement will be made. The Store Manager will communicate performance, conduct and safety expectations regularly, and coordinate meetings and events to encourage safety, security and policies. They will ensure that the store is appropriately staffed and effectively opened and closed each day, personally opening the store a minimum of two times per week and closing the store a minimum of two times per week. The Store Manager will evaluate operating statements to identify business trends, expense control opportunities, potential shrink, and errors. They will order to ensure the meeting or exceeding of in-stock targets, review the ordering plan, seasonal direction and inventory management issues on a weekly basis, and follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitating the efficient staging, stocking and storage of merchandise by following defined company work processes, and ensuring that all merchandise is presented according to established practices, utilizing merchandise fixtures properly including presentation, product pricing and signage will be key. Maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls, and ensuring the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures are essential. Providing superior customer service leadership, maintaining a clean, well-organized store, and facilitating a safe and secure working and shopping environment are also critical. Ensuring that the store is adequately equipped with tools necessary to perform required tasks, following company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications, and ensuring employee compliance are required. Completing all paperwork and documentation according to guidelines and deadlines is also part of the role.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.

Nice To Haves

Certain store locations may give preference to bilingual Spanish speakers.

Responsibilities

Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day.
Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.