Store-in-Store Manager

T-Mobile•Fresno, CA
•$49,350 - $89,025

About The Position

The Store-in-Store Manager oversees retail operations within partner locations to provide a consistent customer experience and drive sales performance. The role leads a sales team in engaging customers, educating them about products, and recommending solutions that meet their needs. It also involves maintaining operational standards, developing team members, and fostering partnerships with store-in-store partners. Success is measured by customer satisfaction, sales growth, team performance, and adherence to operating procedures. The position contributes to customer loyalty, revenue growth, and strong partner relationships in a dynamic retail environment.

Requirements

  • High school diploma or GED.
  • At least 18 years of age.
  • Legally authorized to work in the United States.

Nice To Haves

  • 2–4 years of management experience in retail sales.
  • 2–4 years of sales and sales management experience.

Responsibilities

  • Lead and develop the sales team to achieve customer engagement and sales targets through coaching and performance management.
  • Manage store operations, including opening and closing procedures, expense control, and compliance with corporate standards.
  • Drive customer satisfaction by ensuring knowledgeable, solution-focused interactions and effective use of digital tools.
  • Build and maintain strong partnerships with store-in-store partner leadership and adjacent sales teams to support mutual success.
  • Perform other duties and projects as assigned by business management.

Benefits

  • Competitive base salary and compensation package, including target sales incentives for eligible employees.
  • Annual stock grant and employee stock purchase plan.
  • 401(k) and access to free, year-round money coaches.
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Paid time off and up to 12 paid holidays.
  • Paid parental and family leave.
  • Family-building benefits, backup care, enhanced family support, and childcare subsidy.
  • Tuition assistance and college coaching.
  • Short- and long-term disability coverage.
  • Voluntary AD&D, accident, life, disability, and long-term care insurance.
  • Mobile service and home internet discounts for eligible employees.
  • Pet insurance for eligible employees.
  • Commuter and transit programs.
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