Store Manager - Tanger Outlets Columbus

Pandora•Sunbury, OH

1d•$55,000 - $69,000

About The Position

The Store Manager is responsible for immersing themselves in Pandora’s brand, culture, and products while delivering exceptional customer experiences. The role spends time on the sales floor engaging with customers and working alongside the team to drive sales. The Store Manager coaches and manages Assistant Store Managers, Sales Leads, and Sales Associates, and supports sales, talent development, store operations, and the overall customer experience.

Requirements

At least 3–5 years of experience as a Store Manager in a high-performance selling environment.
Strong written and verbal communication skills.
Ability to connect with people at all levels of the organization.
Business acumen and analytical thinking, with the ability to deliver positive results.
Ability to recruit, retain, and develop exceptional teams, including succession planning and internal mobility.
Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
At least 18 years of age.
Proof of identity and eligibility to work.
Flexible availability that includes nights, weekends, and holidays.
Ability to stand for extended periods and lift more than 50 pounds.
Ability to arrive at work on time.

Responsibilities

Lead by example as a Pandora brand ambassador and foster a passionate store culture.
Drive individual and store sales goals by building genuine connections with customers.
Meet and exceed commercial targets and key performance indicators (KPIs).
Deliver exceptional shopping experiences through product knowledge and efforts to build brand loyalty.
Coach and inspire the sales team, promoting accountability and providing real-time feedback and guidance to achieve KPI goals.
Build lasting customer relationships beyond individual transactions.
Recruit and attract talent for seasonal and core roles, including Assistant Store Managers, Sales Associates, and Sales Leads.
Partner with the Divisional Sales Manager and Human Resources team to identify and resolve performance issues and policy violations.
Oversee talent, brand, and store operations, including timely implementation of visual merchandising directives, efficient operational processes, and ongoing talent development.
Perform other duties as assigned.

Benefits

Base salary plus bonus compensation.
401(k) plan.
Medical, dental, and vision benefits.
Short- and long-term disability coverage.
Basic life and accidental death and dismemberment (AD&D) insurance.
Anniversary gift cards and product discounts.
Learning and development programs, continuous feedback, and LinkedIn Learning.
Tuition reimbursement.
Paid time off including vacation, personal, sick, birthday, and celebration days.
Paid holidays.