STORE MANAGER - BILOXI, MS STORE #12729

Dollar General•Biloxi, MS

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, hiring, training, performance, and compliance with company policies, as well as store operations, inventory, merchandising, customer service, cash controls, safety, and required documentation. The manager ensures the store is adequately staffed and opened and closed effectively each day, personally opening at least twice and closing at least twice per week. The position also includes regular driving in the employee’s own vehicle to meetings, other Dollar General stores, and bank deposits. The work involves frequent walking or standing, bending, stooping, and kneeling; some merchandise and equipment handling; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional ladder climbing to six feet. The environment is fast-paced with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety controls, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is properly staffed and opened and closed each day; open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, Basic Stock Replenishment, and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise using company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer service leadership.
  • Maintain a clean, organized, safe, and secure store environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other stores, and to make deposits.
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