Store Manager - Biloxi, Ms Store #12729

Dollar General•Biloxi, MS

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance, while ensuring the store is properly staffed and opened and closed each day. The manager opens and closes the store at least twice per week. The Store Manager monitors business performance, inventory, ordering, merchandise presentation, cash controls, customer service, store cleanliness, and safety. The position also ensures the store has the tools needed for its work, follows company policies and procedures, and completes required paperwork on time. The work involves frequent walking or standing and bending, stooping, and kneeling. It may include handling merchandise and equipment, lifting up to 40 pounds and occasionally up to 55 pounds, climbing a step ladder, driving a personal vehicle for meetings, store visits, and deposits, and occasional exposure to weather, cleaning solutions, and freezer cold. The environment is fast-paced with moderate noise.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Frequent walking or standing and bending, stooping, and kneeling; ability to lift up to 40 pounds and occasionally up to 55 pounds; occasional step-ladder climbing up to six feet; regular driving of a personal vehicle for work-related duties.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies; ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate expectations for performance, conduct, and safety; coordinate meetings and events promoting safety, security, and policy compliance.
Ensure the store is appropriately staffed and opened and closed effectively each day; open and close the store at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise using company processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.