Store Manager, Shoppes at Brinton Lake - Full Time

bluemercury•Sea Girt, NJ

10d•$21 - $36•Onsite

About The Position

Bluemercury is seeking a passionate Store Manager to lead a team in delivering exceptional, personalized beauty experiences. The Store Manager drives sales and customer service, builds client relationships, provides product knowledge and beauty advice, and empowers the team to exceed client expectations. The role requires awareness of current beauty trends and a commitment to Bluemercury’s client-first service model. The Store Manager communicates the brand vision and business priorities, holds the team to high standards, analyzes business performance, develops strategies to achieve KPIs, and plans store events to increase sales. The role also includes recruiting and developing talent, coaching direct reports, managing store operations, and supporting scheduling, inventory control, cost minimization, and profitability. In client-facing work, the Store Manager builds personalized relationships, offers tailored recommendations and product demonstrations, communicates promotions and loyalty programs, supports inventory and store presentation, participates in workshops, and gathers customer feedback. The position requires availability for days, evenings, Saturdays, and holidays, and involves standing and walking, exposure to fragrance products, frequent use of computers and registers, and lifting items up to 25 pounds.

Requirements

2–3 years of retail management experience required; beauty industry experience preferred.
Advanced authority and expertise in successful retail team leadership required.
Strong interpersonal and communication skills, including the ability to connect across organizational levels and share knowledge.
Passion for beauty and staying updated with current trends and products.
Critical thinking, strategic partnership, and inspirational leadership abilities.
Resourcefulness and ability to adapt quickly to changing priorities.
Flexible availability, including days, evenings, Saturdays, and holidays.
Ability to foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Ability to stand and walk for prolonged periods; tolerate prolonged exposure to fragrance and home fragrance products; frequently use computers, handheld electronic equipment, and cash registers; reach, crouch, kneel, and stoop; and lift and move items weighing up to 25 lbs.

Nice To Haves

Beauty industry experience.

Responsibilities

Facilitate consistent communication among team members and business partners.
Share the brand vision and business challenges, empower the team, and hold colleagues accountable to high standards.
Model the client-first service approach and build personalized relationships with colleagues, clients, and visitors.
Analyze business performance, develop strategies to achieve KPIs, delegate work, and recognize progress.
Create and execute store-level event strategies to drive incremental sales.
Coach, train, and develop direct reports using performance management and continuous improvement strategies.
Recruit high-performing talent, build a talent bench, and support succession planning.
Execute operational tasks and support effective scheduling, inventory control, cost minimization, and profitability.
Build strong, personalized customer relationships and provide a welcoming, inclusive atmosphere.
Maintain knowledge of beauty products across skincare, makeup, haircare, and fragrance, and stay current on products and trends.
Recommend products based on individual client needs, preferences, and skin types; conduct demonstrations and provide application tips.
Drive sales by communicating product benefits and promotions, and encourage repeat business through loyalty programs and events.
Support stock management, product availability, and an organized, visually appealing store environment.
Participate in and occasionally lead in-store beauty workshops.
Collect customer feedback and share insights with the management team.