Associate, The Shoppes at Wiregrass

Knitwell Group • Wesley Chapel, FL

4d • Onsite

About The Position

The Lane Bryant Associate is responsible for creating a hospitable store environment through customer engagement that contributes to achieving company goals. The role creates a warm and welcoming experience, represents the brand through fashion and product knowledge, and seamlessly integrates the OMNI experience.

Associates identify customers’ needs through intentional conversation, use company resources to build enduring customer relationships, and share information about current products, fit, and fashion trends. They also support operational needs, prioritize tasks for customers and the business, protect company assets, maintain a safe workplace, and follow company policies and applicable employment laws.

Requirements

• Strong written and verbal communication skills.
• Strong sales or hospitality experience is preferred, with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Proficiency and confidence using mobile technology, such as registers and iPads, to engage with customers.
• Frequently adjust or move store fixtures and merchandise weighing up to 25 pounds in all directions; occasionally move items weighing up to 50 pounds with assistance as available.
• Frequently retrieve merchandise displayed or stored above shoulder level, which may involve climbing a ladder up to 12 feet.
• Occasionally replace overhead lightbulbs or signs using a ladder up to 12 feet.

Nice To Haves

• Strong sales or hospitality experience with demonstrated ability to meet or exceed performance standards.

Responsibilities

• Create a warm, welcoming store environment through customer engagement.
• Identify customer needs and wants through intentional conversation.
• Use company resources to reinforce the brand experience and build strong, enduring customer relationships.
• Share current product, fit, and fashion-trend knowledge to help customers choose outfits, find inspiration, and build trust.
• Seamlessly integrate the OMNI experience.
• Support operational needs as required.
• Plan and prioritize tasks and responsibilities to meet customer and business needs.
• Protect company assets and maintain a safe work environment.
• Follow company policies and procedures and local, state, and federal employment laws.

Benefits

• 401(k) plan
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across company brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed