Store Manager

Skechers•Rochester, NY

About The Position

The Store Manager leads and develops a retail team to deliver excellent customer service, meet sales goals, maintain visual merchandising standards, and uphold Skechers brand values. The role oversees daily store operations, inventory, staffing, scheduling, and store presentation while supporting profitability and a positive customer experience. Responsibilities also include recruiting, hiring, training, and retaining employees, setting sales expectations, and resolving in-store issues.

Requirements

  • Flexibility to work weekends, nights, and holidays.
  • Strong team leadership skills and ability to foster a positive, safe, and respectful work environment.
  • Strong organizational skills for managing inventory, staffing, and store operations.
  • Sales management experience to help meet and exceed store targets.
  • Effective written, verbal, and interpersonal communication skills.
  • Ability to set clear expectations and maintain confidentiality in store matters.
  • Proactive approach and sense of urgency in addressing store operations and loss prevention issues.
  • Ability to occasionally lift up to 50 pounds.
  • High school diploma or equivalent preferred, but not required.
  • Sales skills and a proven ability to meet retail targets.

Nice To Haves

  • Prior retail manager, restaurant manager, or hospitality leadership experience.
  • Visual merchandising experience.

Responsibilities

  • Lead, coach, mentor, and develop employees to drive sales, improve customer service, and support employee growth.
  • Ensure high-quality product presentation and store layout, and serve as a product expert.
  • Manage recruitment, hiring, training, and retention of store employees.
  • Oversee inventory management, scheduling, opening and closing procedures, and day-to-day store operations.
  • Maintain store organization, manage product displays, and restock shelves.
  • Use sales management strategies and set performance expectations to meet individual and store sales goals.
  • Resolve in-store issues to ensure a smooth customer experience.
  • Address store operations and loss prevention matters proactively.

Benefits

  • Discounts on Skechers footwear, apparel, and accessories, including exclusive Friends and Family days.
  • Potential for performance-based bonuses.
  • Competitive pay and benefits package.
  • Opportunities for career growth within the Skechers global brand.
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