DRY GOODS STORE MANAGER

Von Maur/Dry Goods•Knoxville, TN

About The Position

As a Store Manager at Dry Goods, you drive retail growth by motivating associates to help customers create their own personal style. You support the Dry Goods brand by directing activities required to achieve store goals, elevate associate and customer engagement, and present an inspiring, fashionable store environment. The role includes executing sales associate and keyholder duties, managing staffing and employee development, and overseeing store operations and presentation. The schedule includes a rotation of day, evening, and weekend shifts.

Responsibilities

Motivate store employees to deliver outstanding customer service by training, coaching, and leading by example.
Execute all duties of a sales associate and keyholder.
Coordinate the interview process, including conducting screenings, interviews, and reference checks.
Maintain appropriate staffing and forecast future staffing needs.
Assess associate performance to improve service quality and increase sales; provide feedback and performance evaluations.
Develop associates’ skills to meet store goals by conducting ongoing training for new and existing employees.
Complete payroll and maintain time clocks.
Administer employee benefit enrollment and usage.
Implement merchandising plans and monitor the store’s visual appearance and cleanliness.
Develop and implement solutions to address customer problems and business needs.
Work a rotation of day, evening, and weekend shifts.