DRY GOODS STORE MANAGER

Dry Goods•Knoxville, TN

About The Position

As a Store Manager, you drive retail growth by motivating associates to help customers create their own personal style. You support the Dry Goods brand by directing activities needed to achieve store goals, elevate associate and customer engagement, and present an inspiring, fashionable store environment. The role includes management, customer service, staffing, training, payroll, benefits administration, and merchandising responsibilities. You must be available to work a rotation of day, evening, and weekend shifts.

Responsibilities

Motivate store employees to deliver outstanding customer service through training, coaching, and leading by example.
Perform all duties of a sales associate and keyholder.
Coordinate the interview process, including screenings, interviews, and reference checks.
Maintain appropriate staffing and forecast future staffing needs.
Assess associate performance to improve service quality and increase sales; provide feedback and performance evaluations.
Develop associates’ skills to meet store goals and conduct ongoing training for new and existing employees.
Complete payroll and maintain time clocks.
Administer employee benefit enrollment and usage.
Implement merchandising plans and monitor the store’s visual appearance and cleanliness.
Develop and implement solutions to address customer problems and business needs.
Work a rotation of day, evening, and weekend shifts.