Store Manager (St. John's Town Center)
About The Position
Princess Polly is hiring a Store Manager for its new store at St. John's Town Center, scheduled to open in January 2027. The Store Manager will lead the sales floor and team, deliver a distinctive customer experience, and ensure the store is well presented and operates smoothly. The role is responsible for store performance, team development, inventory and visual merchandising, staffing and cost controls, compliance, and bringing brand campaigns and activations to life. The position offers a salary range of $68,000–$92,000, along with benefits and development opportunities.
Requirements
- Proven experience as a retail leader managing a high-volume or focal store.
- Strong customer focus and ability to create memorable in-store experiences.
- Business acumen and a track record of delivering results and managing costs while prioritizing customer experience.
- Strong visual merchandising capability and understanding of visual merchandising principles and product storytelling.
- Ability to coach and motivate employees, develop talent, and build team capability and performance.
- Hands-on, resilient, energetic approach and ability to thrive in a fast-paced environment.
- Ability to lift and carry boxes or bins weighing up to 20 lbs.
Responsibilities
- Lead the team in creating an unforgettable, uniquely Princess Polly customer experience.
- Drive performance in a high-volume, high-energy store and deliver key KPIs, including conversion, ATV, and UPT.
- Build, coach, and inspire the team, developing capability and confidence.
- Oversee stock flow, replenishment, and sell-through to maintain product availability and a shoppable store.
- Deliver visual merchandising and presentation standards that reflect the brand and its campaigns.
- Manage recruiting, payroll control, and scheduling while balancing customer experience and business performance.
- Ensure compliance, reporting, cash handling, and loss prevention are handled accurately and accountably.
- Partner with Retail Leadership and HQ teams to bring campaigns and activations to life in store.
- Celebrate team successes and foster an energetic, motivating shift environment.
Benefits
- Competitive salary of $68,000–$92,000.
- Medical, dental, and vision coverage with an 80/20 company contribution for eligible team members working 30 or more hours per week at hire.
- Company-paid life insurance, short-term disability, and long-term disability coverage for eligible team members working 30 or more hours per week.
- Employee Assistance Program available to all team members, with no minimum hours required.
- 401(k) with a 5% company match for eligible full-time team members meeting the stated hours threshold.
- Employee Stock Purchase Plan, with eligibility for part-time team members working 20 or more hours per week after six months.
- Paid sick leave, holiday pay, vacation accrual, floating holidays, and company holidays, subject to tenure and eligibility.
- 50% discount on full-priced Princess Polly styles.
- Monthly wardrobing allowance.
- Monthly performance bonus program.
- Relocation assistance may be available for leadership roles and above.
- Ongoing career development and progression opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
