Store Manager - Tiffin, Oh Store #21252

Dollar General•Tiffin, OH
•Onsite

About The Position

Responsible for managing all store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The Store Manager leads customer service and maintains store operations, merchandise presentation, inventory accuracy, financial integrity, safety, security, and compliance with Company policies and procedures. The role includes opening the store at least twice per week and closing it at least twice per week, as well as regular driving in the employee’s own vehicle to attend meetings, visit other Dollar General stores, and make deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with federal and state labor laws and Company policies, and ensure proper store staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations; coordinate meetings and events to promote safety, security, and policy compliance.
  • Ensure the store is properly staffed and opened and closed effectively each day; personally open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn; find opportunities to control expenses and identify potential shrink and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Ensure efficient staging, stocking, and storage of merchandise by following Company work processes.
  • Ensure merchandise is presented according to established practices, using fixtures properly and maintaining presentation, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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