Store Manager In Graham Nc

Dollar General•Graham, NC

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance management, and compliance with labor laws and company policies. The manager also ensures the store is properly staffed, opened and closed, and equipped to operate safely and effectively. The position is accountable for store operations and financial performance, including inventory management, merchandising, expense control, cash handling, security, customer service, and completion of required documentation. The Store Manager maintains a clean, organized, safe shopping and work environment and follows company procedures and communications. The role requires frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It includes lifting up to 40 pounds frequently and up to 55 pounds occasionally, occasional ladder climbing, and regularly driving or providing personal transportation for bank deposits and occasional meetings or visits to other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations with limited standardization.
Frequent walking and standing; frequent bending, stooping, kneeling, and merchandise handling.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally; occasional ladder climbing.
Regular driving or providing personal transportation for bank deposits and occasional work-related meetings or store visits.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.

Nice To Haves

Bilingual Spanish speakers may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies; ensure appropriate store staffing.
Train employees, conduct performance evaluations, identify performance gaps, provide counseling, and recommend pay rates and advancement; termination may be included where appropriate.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is properly opened and closed each day; personally open at least twice per week and close at least twice per week.
Review operating statements to assess sales, profitability, inventory turn, expense control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure store environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and, occasionally, management meetings and visits to other Dollar General stores.