About The Position

Banter by Piercing Pagoda is seeking a Store Manager to lead store sales, profitability, operations, and customer experience. The role focuses on maintaining daily attention to individual and team performance standards to meet sales and profit projections, creating an atmosphere of total customer satisfaction, and developing team members’ skills and product knowledge through training and evaluation. The Store Manager recruits and selects team members, manages the profit and loss statement to achieve margin goals, enforces company policies and procedures, and performs other operational and strategic duties. The company emphasizes integrity, diversity, teamwork, advancement through internal promotion, and training in sales techniques, product knowledge, and career skills. Compensation includes base pay plus sales commission. Benefits and other rewards vary by eligibility and position.

Requirements

  • At least one year of retail management experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail management experience with a jeweler or specialty retailer.

Responsibilities

  • Maintain daily focus on individual and team members’ standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Manage the profit and loss statement to achieve profit margin goals.
  • Follow and enforce all company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training programs, including Associate Training System, Management Training System, District Manager in Training, and career development.
  • Team member merchandise discounts.
  • Incentive trips and contests.
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