Store Manager 760

Hibbett•Deland, FL

About The Position

The Store Manager oversees the store’s sales efforts and overall operations to ensure efficiency and profitability. The role enforces company policies, goals, and standards; works toward sales goals; and communicates with the District Sales Manager and Store Support Center to advance business initiatives and growth. The Store Manager represents the company professionally to employees, customers, and the community, maintains knowledge of store products and departments, and promotes outstanding customer service and merchandise.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment.
Experience managing and cultivating a sales team.
3–5 years of customer service experience.
3+ years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Drive store sales and meet sales goals while focusing on company growth.
Manage and control company assets at the store.
Direct and oversee the store’s sales efforts.
Train and mentor store associates in sales strategies and skills.
Stay informed about store sales statistics, inventory, and expenses that affect profitability.
Collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to complete responsibilities and standards in each department.
Develop and cultivate Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel.
Manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow marketing and advertising plans and remain aware of customer trends.
Monitor competitors, new ideas, and community events for potential business opportunities.
Provide exceptional customer service, including assisting customers entering the store and serving multiple customers during peak periods.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks to management or appropriate officials.
Manage, coordinate, and evaluate subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
Interview, hire, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.