Automotive Parts Store Manager ~ Fort Wayne, IN

Auto Wares Group•Fort Wayne, IN

About The Position

Auto-Wares Group of Companies is seeking a Store Manager for its Auto Value store in Fort Wayne, Indiana. The Store Manager leads the team and oversees daily store operations, with a focus on customer service, staff development, sales, inventory accuracy, and maintaining an organized store. The role involves representing the company in customer interactions, building relationships with local customers, and developing strong knowledge of the parts and services offered. The position requires at least 45 hours of work per week. Compensation is based on experience. The company offers training and store bonus opportunities, paid time off and potential paid holidays, benefits plans, employee discounts, industry training, and education-related opportunities for eligible students.

Requirements

  • At least 2 years of automotive parts experience.
  • At least 2 years of proven leadership experience.
  • Availability to commit at least 45 hours per week.
  • Customer-focused, with strong communication skills.
  • At least 20 years of age.
  • Valid driver's license and an acceptable driving record.
  • Must be able to comply with the position's physical requirements and complete a background check and drug test.

Nice To Haves

  • Bilingual abilities are a strong plus.
  • Strong parts knowledge and customer service skills are valued in compensation decisions.

Responsibilities

  • Lead by example and use available tools to provide effective team leadership.
  • Train staff on processes and procedures outlined in the Auto-Wares Employee Handbook.
  • Uphold company values, including exceptional customer service, “Never Say No,” and “Capture the Sale.”
  • Create positive experiences through customer interactions and represent the company to customers.
  • Develop strong knowledge of the parts and services offered.
  • Facilitate team sales and operations meetings.
  • Build relationships with local customers and promptly address customer service inquiries.
  • Help store personnel maintain a clean and organized store appearance.
  • Manage daily store operations, including organization and cleanliness, staff training and task delegation, and accurate inventory recording according to CSG standard operating procedures.

Benefits

  • Store training paths and store bonus opportunities.
  • Paid time off and potential paid holidays.
  • Health, dental, vision, AD&D, and Employee Assistance plans.
  • 401(k) with company match.
  • Employee discounts, including potential cell phone plan and hotel room discounts.
  • Training on updates in the automotive industry.
  • Continuing education and tuition reimbursement opportunities for students.
  • Potential scholarships for students.
  • Tuition discounts through the relationship with Northwood University.
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