Store Manager, Easton Town Center - Full Time

bluemercury•Columbus, OH

3d•$21 - $36

About The Position

Bluemercury is seeking a passionate Store Manager to enhance customers’ beauty experiences by leading a team that provides exceptional service, in-depth product knowledge, and expert beauty advice. The Store Manager drives sales and optimizes customer service through client interactions and relationship-building, serving as a beauty advocate and role model for best-in-class service. The role includes helping clients meet their beauty needs and empowering the team to exceed client expectations.

Requirements

2–3 years of retail management experience; beauty industry experience preferred.
Advanced authority and expertise in successful retail team leadership.
Strong interpersonal and communication skills, including the ability to connect across organizational levels and share knowledge.
Passion for beauty and keeping current with the latest trends and products.
Flexible availability, including days, evenings, Saturdays, and holidays.
Critical thinking, strategic partnership, and inspirational leadership capabilities.
Resourcefulness and ability to adapt quickly to changing priorities.
Ability to foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Ability to stand and walk for prolonged periods; frequent use of computers, handheld electronic equipment, and cash registers; reaching, crouching, kneeling, and stooping; color vision; and lifting or moving items up to 25 lbs.
Ability to tolerate prolonged exposure to fragrance and home fragrance products.

Nice To Haves

Beauty industry experience.

Responsibilities

Facilitate consistent communication among team members and business partners.
Share the brand vision and business challenges, empower the team, and hold team members accountable to high standards.
Model the client-first service approach and build personalized relationships with colleagues, clients, and visitors while driving results.
Analyze store performance, develop strategies to achieve KPIs, delegate, recognize progress, and create and execute store-level events to drive incremental sales.
Train and develop team members through coaching, empathy, performance management, continuous improvement, and collaboration.
Recruit high-performing talent and plan for succession.
Execute operational tasks and support effective scheduling, inventory control, cost minimization, and profitability.
Build personalized customer relationships and create a welcoming, inclusive atmosphere for clients and colleagues.
Maintain extensive knowledge of beauty products across skincare, makeup, haircare, and fragrance, and stay informed about products and trends.
Recommend products based on clients’ needs, preferences, and skin types; conduct demonstrations and provide application tips.
Drive sales by communicating product benefits and promotions, and encourage repeat business through loyalty programs and events.
Support inventory management, product availability, and an organized, visually appealing store.
Participate in and occasionally lead in-store beauty workshops.
Collect customer feedback and share insights with management to support continuous improvement.

Benefits

Inclusive, challenging, and fun work environment.
Opportunity to perform impactful work with tangible results.
Competitive pay, including commission and bonus opportunities.
Merchandise discounts and gratis.
Paid time off for full-time hourly employees.
Medical, dental, and vision coverage.
401(k).
Advancement opportunities and mentorship.
Employee Assistance Program with mental health and financial literacy resources.
Colleague Resource Groups and give-back or volunteer opportunities.