STORE MANAGER - 21 and older only - HENDERSON NV

Dollar General•Henderson, NV

4d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees hiring, training, performance management, store operations, inventory, customer service, safety, security, cash controls, and compliance with company policies and procedures. The manager ensures the store is staffed, opened, and closed appropriately, and personally opens and closes the store at least twice per week. The role also evaluates operating statements, manages merchandise flow and inventory, maintains presentation standards and accurate records, supports a clean and safe shopping and working environment, and completes required paperwork on schedule.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Frequent walking and standing; frequent bending, stooping, and kneeling.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Ability to occasionally climb using a ladder.
Regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies.
Ensure the store is properly staffed and opened and closed each day; personally open and close the store at least twice per week.
Conduct performance evaluations, identify performance gaps, counsel employees, and take disciplinary action up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee the staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation, pricing, signage, and use of fixtures follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide own transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.