Store Manager - West Memphis/Arkansas Area

DTLR, Inc.•Memphis, TN

3d•Onsite

About The Position

The Store Manager is responsible for daily operations of a retail store, driving sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. This posting covers Store Manager positions at DTLR locations in the West Memphis and Arkansas area, including specified locations in Tennessee and Mississippi. The role requires a minimum work week of 46 hours and a flexible schedule that may include days, nights, weekends, and holidays. The manager must be willing to work in multiple stores in the assigned district and travel by car, plane, or train.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically, plan, and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation and willingness to travel by car, plane, or train.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for all store employees.
Manage expenses and develop strategies to keep stores performing in accordance with the budget.
Monitor and identify loss or inventory inconsistencies to help the store meet shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and share relevant information with the District Manager.
Uphold customer service standards and provide a friendly environment so customers receive outstanding service.
Perform other duties as assigned.