Store Manager - East Memphis Area

DTLR•Memphis, TN

1d•Onsite

About The Position

The Store Manager is responsible for the daily operations of a retail store, with the goal of maximizing sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. This posting covers Store Manager positions at DTLR locations in the East Memphis area, with a requirement to work in multiple stores in the assigned district. The standard work week is a minimum of 46 hours, and the schedule is flexible to include days, nights, weekends, and holidays. The role oversees store staff performance, business results, compliance, safety, and customer service. It also involves recruiting, selecting, training, and developing employees; evaluating performance; managing budgets and expenses; and communicating market and merchandise opportunities to the District Manager. Other duties may be assigned. Employees must be able to work in a fast-paced environment, travel between stores and as needed by car, plane, or train, and have reliable transportation.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English-language communication skills for interacting with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to exercise discretion, confidentiality, and independent judgment with compassion and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Reliable transportation and willingness to travel by car, plane, or train.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for store employees.
Manage expenses and develop strategies to meet budget expectations.
Monitor and address loss or inventory inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and communicate relevant information to the District Manager.
Uphold customer service standards and provide a friendly environment for customers.
Perform other duties as assigned.