Store Manager - East Memphis Area

DTLR, Inc.•Memphis, TN

3d•Onsite

About The Position

The Store Manager is responsible for daily retail store operations and for maximizing sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. This posting covers Store Manager positions at DTLR locations in the East Memphis area. The role may require working in multiple stores within the assigned district. The Store Manager oversees staff performance, sales and cost trends, company-policy compliance, recruitment and employee development, performance evaluations, budgeting, loss prevention, operational compliance, and customer-service standards. The manager also identifies market and merchandise opportunities and communicates relevant information to the District Manager. A standard work week is a minimum of 46 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The position involves extended standing and the ability to lift, carry, push, or pull up to 50 pounds. Reliable transportation and willingness to travel by car, plane, or train are required.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English-language communication skills for interacting with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven approach and critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation and willingness to travel by car, plane, or train.
Availability for a minimum 46-hour work week and a flexible schedule that includes days, nights, weekends, and holidays.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for store employees.
Manage expenses and develop strategies to meet budget expectations.
Monitor and investigate loss or inconsistencies to help ensure shrink is at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and share relevant information with the District Manager.
Uphold company customer-service standards and provide a friendly environment for customers.
Perform other duties as assigned.