Store Manager - North/South Carolina East Area

DTLR•Raleigh, NC

3d•Onsite

About The Position

The Store Manager is responsible for the daily operations of a retail store, ensuring maximum sales and profitability through merchandising execution, expense and inventory management, training and development of the store team, human resources management, and outstanding customer service. This posting is for Store Manager positions at DTLR locations in the North/South Carolina East area, and the manager must be willing to work in multiple stores within the assigned district. The role requires a standard work week of at least 46 hours and a flexible schedule that may include days, nights, weekends, and holidays. The Store Manager must have reliable transportation and be willing to travel by car, plane, or train. The position involves standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds, as well as working extended hours during critical project phases in a fast-paced, dynamic environment. DTLR, Inc. provides equal employment opportunities and prohibits discrimination and harassment based on protected characteristics under applicable federal, state, and local laws.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills to handle sensitive and confidential situations with poise, tact, and diplomacy.
Ability to think strategically and plan and organize effectively.
Ability to maintain a high degree of professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Reliable transportation and willingness to travel by car, plane, or train.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Availability for a minimum 46-hour standard work week and a flexible schedule that can include days, nights, weekends, and holidays.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for all store employees.
Manage expenses and develop strategies to help stores perform in accordance with budget.
Monitor and identify issues related to store losses or inconsistencies, working toward shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and communicate relevant information to the District Manager to maximize goals and objectives.
Uphold company customer service standards and provide a friendly environment so each customer receives outstanding service.
Perform other duties as assigned.