Store Manager - North/South Carolina West Area

DTLR, Inc.•Greensboro, NC

4d•Onsite

About The Position

The Store Manager is responsible for the daily operations of a retail store and for achieving maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. This posting covers Store Manager positions at DTLR locations in the North/South Carolina West area. The manager may be required to work in multiple stores in the assigned district. The standard work week is a minimum of 46 hours, with a flexible schedule that includes days, nights, weekends, and holidays. The role requires standing for extended periods, lifting, carrying, and pushing or pulling up to 50 pounds, and travel by car, plane, or train. Reliable transportation is required.

Requirements

Minimum of one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation and willingness to travel by car, plane, or train.
Availability for a flexible schedule, including days, nights, weekends, and holidays, and a minimum 46-hour standard work week.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Analyze and measure business trends to maximize revenue and control costs at or better than plan.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Recruit, select, train, and develop store personnel.
Conduct annual performance evaluations for all store employees.
Manage expenses and develop strategies to meet budgeted performance.
Monitor and identify loss or inventory inconsistencies to achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Identify market conditions and merchandise opportunities and communicate relevant information to the District Manager.
Uphold company customer service standards and provide a friendly environment for customers.
Perform other duties as assigned.