About The Position

Lovisa is seeking a fashion-focused Store Manager to lead and develop a retail team, deliver sales results, and create a vibrant, customer-focused store environment. The role involves leading daily operations, maintaining strong sales performance, ensuring stock and merchandising meet brand standards, and coaching team members to provide exceptional customer experiences. The Store Manager also champions Lovisa’s 10 + 1 Culture Commitments and fosters a positive, connected team culture.

Requirements

  • Be a confident and enthusiastic leader who loves fashion.
  • Have the ability to inspire and motivate a team to deliver on-trend customer experiences.
  • Be confident managing operations, driving results, and creating a positive team culture.
  • Demonstrate a customer-first mindset and a commitment to creating excellent in-store experiences.
  • Thrive on achieving sales targets and creating an engaging store atmosphere.

Responsibilities

  • Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
  • Drive store performance by achieving sales targets and KPIs while maintaining a fun and energetic atmosphere.
  • Lead day-to-day store operations and ensure stock is well-managed and presented on-brand.
  • Champion Lovisa’s 10 + 1 Culture Commitments and foster strong team connections.
  • Provide ongoing development and training to improve team members’ skills and confidence.
  • Maintain visual excellence through engaging merchandising that showcases jewellery trends and captures customer attention.

Benefits

  • Career growth opportunities, including in-store and international pathways.
  • A paid day off on your birthday.
  • Discounts on jewellery, access to exclusive competitions, and rewards recognizing team members’ work.
  • Hands-on training in retail, customer service, and ear and body piercing.
  • A fun, collaborative, and supportive team environment.
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