About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, offer personalized recommendations, and connect customers with suitable products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role is focused on selling and customer service, not just cashiering. You also help maintain a clean, organized, and inviting shopping environment. Daily activities include reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, engaging customers on the sales floor, recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You share loyalty-program benefits, ensure customers have what they need, and thank them for their business. Schedules depend on business needs and colleague availability. Weekend shifts are required. The posting identifies this as a seasonal role; hours may vary according to availability and business needs.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to work toward daily sales goals and enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and collaborate as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide warm, personalized customer service and create memorable shopping experiences.
  • Identify customer needs and recommend appropriate products and services.
  • Engage customers and use selling behaviors to achieve sales goals and build customer loyalty.
  • Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and inviting.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program and ensure customers have what they need.
  • Thank customers sincerely and support colleagues through honesty, care, and collaboration.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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