About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides a full training program and a path to progress from apprentice to Bench Jeweler and, ultimately, artisan in a promote-from-within environment. Candidates with basic jewelry or jewelry-repair knowledge are welcome, as are those who are passionate about learning the jeweler trade. The apprentice learns the business from the ground up, handling administrative and customer-service responsibilities while developing jewelry skills. Initial hands-on work includes polishing and quality control, with training toward jewelry repair and bench skills. The team is dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. This is a full-time position with a 40-hour work week and seasonal required overtime. Hours vary and include some nights and weekends. The minimum starting rate is $15 per hour; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standards for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn jewelry repair basics, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler and develop bench skills.
  • Help deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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