About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role offers a full training program to develop skills toward becoming a Bench Jeweler, with opportunities to progress from apprentice to artisan in a promote-from-within environment. Apprentices learn the business from the ground up while supporting customers and stores, completing administrative and clerical work, photographing jewelry for intake and tracking, and learning jewelry repair fundamentals such as polishing and quality control. Candidates with basic jewelry or repair knowledge are welcome, but a passion and desire to learn the trade will also be considered. The team focuses on delivering a customer-first experience for custom jewelry design and repairs.

Requirements

  • Customer-service mindset and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • Varying hours, including some nights and weekends.
  • Seasonal required overtime.
  • A high school degree or equivalent is preferred but not required.
  • Some knowledge of jewelry or jewelry repair/design is preferred but not required.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, including polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Support the team in delivering a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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