About The Position

The Luxury Bridal Manager is the category owner and experience leader for all Bridal merchandise at Jared. The role is responsible for Bridal category performance, visual merchandising, team capability, customer experience, and performance excellence. The manager guides customers through meaningful purchases with expertise in diamonds, storytelling, and confident closing, while helping team members deliver consistent Bridal presentations. The position partners with store leadership to identify and develop Bridal talent and build a culture of teamwork, accountability, and shared success.

Responsibilities

  • Lead total Bridal category performance, including sales, behaviors, and standards.
  • Serve as an expert in diamonds, storytelling, and closing with confidence.
  • Drive consistency in Bridal presentations across all team members.
  • Own Bridal visual merchandising and storytelling execution, ensuring displays support romance, emotion, and purchase confidence.
  • Align Bridal visual focus with key moments, launches, and selling priorities.
  • Observe or coach one Bridal presentation per team member every month.
  • Provide real-time, actionable feedback on diamond education, confidence, emotional storytelling, payment options, and closing.
  • Build consistent and repeatable Bridal behaviors across the team.
  • Help customers express their individuality, feel confident and understood, and celebrate meaningful moments through guided experiences.
  • Improve key performance indicators, including conversion, appointment culture, and follow-up behaviors.
  • Reinforce consistent Bridal presentations across the team and lead by example through personal performance.
  • Partner with store leadership to identify and develop Bridal talent.
  • Build a culture of teamwork, accountability, and shared success.

Benefits

  • Base pay plus commission on sales
  • Medical, dental, vision, and prescription insurance for full-time team members
  • 401(k)
  • Paid time off for full-time and part-time team members
  • Paid holidays for full-time team members
  • Tuition reimbursement, including DCA courses based on position
  • Training and career development
  • Merchandise discounts
  • Incentive trips and contests
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