STORE MANAGER - LAKEWOOD, NJ STORE #11916
About The Position
The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, training, performance management, store operations, inventory, merchandising, customer service, safety, security, cash controls, and required documentation. The manager ensures the store is appropriately staffed and opened and closed each day, including personally opening at least twice and closing at least twice per week. The position maintains an organized and safe store environment, ensures employees follow company policies and procedures, and completes required paperwork and documentation on time. The work involves frequent walking and standing, bending, stooping, and kneeling; handling store merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; occasional ladder climbing up to six feet; and regular driving the employee’s own vehicle for meetings, visits to other stores, and deposits. The environment is fast-paced with moderate noise, and may involve occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold.
Requirements
- Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to perform basic mathematical calculations, including percentages.
- Knowledge of cash handling, cashier accountability, and deposit control.
- Ability to perform cash register functions and generate reports.
- Knowledge of inventory management and merchandising practices.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
- Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
- Good organization skills and attention to detail.
- Ability to solve problems and handle a variety of situations.
- Valid driver’s license.
Nice To Haves
- High school diploma or equivalent preferred.
- One year of management experience in a retail environment preferred.
Responsibilities
- Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
- Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and address issues up to and including termination.
- Recommend employee pay rates and advancement.
- Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
- Ensure effective daily store opening and closing; personally open at least twice per week and close at least twice per week.
- Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
- Manage ordering and inventory processes to meet or exceed in-stock targets, review ordering and seasonal plans, and follow up on replenishment and cycle counts.
- Facilitate merchandise staging, stocking, and storage according to company processes.
- Ensure merchandise presentation, fixtures, pricing, and signage meet established practices.
- Maintain accurate inventory through controls on damages, markdowns, scanning, paperwork, and facilities.
- Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
- Lead superior customer service.
- Maintain a clean, organized, safe, and secure store for employees and customers.
- Ensure the store has the tools needed to complete required tasks.
- Follow company policies and procedures and ensure employee compliance.
- Complete paperwork and documentation according to guidelines and deadlines.
Benefits
- Health insurance coverage options
- Supplemental benefit programs
- 401(k) Savings Plan
- Paid sick leave where required by law
- Vacation
- Paid maternity and parental leave
- Possible short-term incentive opportunities based on individual and/or company performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
