(USA) Store Manager - Supercenter

Walmart•Hamilton Township, NJ

6d•Onsite

About The Position

The Store Manager role is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This involves providing supervision and development opportunities in a dynamic environment that may present challenges such as high turnover, engagement issues, and recruiting difficulties. The Store Manager upholds the company's Open Door Policy, resolves associate concerns, and ensures compliance with company policies and procedures. They also initiate and participate in community outreach programs, drive financial performance by achieving sales and profit goals, and ensure the success of the Academy training environment and store standards. The role involves modeling and enforcing customer service standards, driving sales, and providing overall direction by analyzing business objectives and customer needs. Additionally, the Store Manager develops and implements strategies to attract and maintain a skilled and engaged workforce, cultivates an environment of integrity and ethics, and leverages internal and external partnerships. Key values include respecting the individual, acting with integrity, serving customers, and striving for excellence.

Requirements

Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
Running a fresh or dry grocery area

Responsibilities

Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
Provides supervision and development opportunities for management and hourly associates, including recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition, and fostering a belonging mindset.
Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, leveraging resources, reviewing policies, and providing resolution.
Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, navigating challenging requirements, developing relationships with officials, holding associates accountable, analyzing reports, implementing asset protection and safety controls, maintaining quality assurance, overseeing safety reviews, and developing action plans.
Initiates, directs, and participates in community outreach programs, encouraging associates and managers to serve as community members, establishing relationships with key individuals and media, and championing company programs and sustainability efforts.
Drives the financial performance of the facility by ensuring sales and profit goals are achieved, maintaining a strategic business perspective, anticipating KPIs, executing process improvements, controlling expenses, interfacing with market teams, and developing plans to correct deficiencies.
Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved.
Drives sales by accounting for dynamic indicators, ensuring effective merchandise presentation, proper pricing and signing, and maintaining in-stock and inventory levels.
Ensures the success of the Academy training environment and store standards by meeting requirements, creating an engaging environment, integrating Academy associates, engaging trainees, acting as a culture champion, and maintaining high customer service.
Serves as a visible operations champion in the Academy program, welcoming new trainees, speaking on business experience, acting as an advocate, and participating in talent and succession planning.
Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, analyzing costs and forecasts, determining resource requirements, evaluating operational processes, and identifying improvement opportunities.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into programs and practices and developing consequences for violations.
Develops and leverages internal and external partnerships and networks to maximize business goals by sponsoring community outreach initiatives and engaging key stakeholders.
Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all associates to thrive.
Works collaboratively, builds strong relationships, communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, models company values, and holds oneself and others accountable.
Supports the company's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies business models to all plans.
Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)