(USA) Store Manager - Supercenter

Walmart•Baton Rouge, LA

1d•Onsite

About The Position

The Store Manager is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This role involves supervising and developing staff in a dynamic environment that may present challenges such as high turnover, engagement issues, and recruiting difficulties in a competitive market. The Store Manager must proactively recruit, hire, train, mentor, and manage performance, fostering a sense of belonging. They are expected to uphold the company's Open Door Policy by addressing associate concerns, researching issues, and ensuring consistent resolution across managerial levels. Compliance with company policies, safety controls, quality assurance, and operational reviews are critical. The Store Manager also initiates and participates in community outreach programs, acting as a company representative and championing company-sponsored initiatives. Driving financial performance through achieving sales and profit goals, controlling expenses, and developing strategic plans is a key aspect of the role. The Store Manager models and enforces customer service standards, ensuring customer needs and issues are resolved effectively. They are responsible for the success of the Academy training environment and store standards, creating an engaging atmosphere for trainees and customers. The Store Manager provides overall direction by analyzing business objectives, developing strategies, managing resources, and promoting continuous learning. They develop and implement strategies to attract and maintain a skilled and engaged workforce, cultivating an environment of integrity and ethics. The role involves leveraging internal and external partnerships to achieve business goals and leading community outreach initiatives. The Store Manager is expected to build high-performing teams, embrace diversity, and create a workplace where associates feel supported and connected. They attract and retain top talent, empower and develop individuals, and recognize contributions. Acting with integrity, they uphold the highest standards of ethics and compliance, holding themselves and others accountable, and supporting the company's goal of becoming a regenerative company by making a positive impact.

Requirements

Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
Running a fresh or dry grocery area

Responsibilities

Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, and recruiting difficulties.
Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and providing resolution.
Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, navigating challenging requirements, and developing relationships with officials.
Initiates, directs, and participates in community outreach programs, encouraging associate involvement and establishing relationships with community and media representatives.
Drives the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct deficiencies.
Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs and issues are successfully resolved.
Drives sales in the facility by accounting for dynamic indicators, ensuring effective merchandise presentation, and budgeting/forecasting sales.
Ensures the success of the Academy training environment and store standards by creating an engaging environment, integrating trainees into leadership activities, and acting as a culture champion.
Provides overall direction by analyzing business objectives and customer needs, developing strategies, managing resources, and promoting continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by recruiting, selecting, and developing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, holding oneself and others accountable.
Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Tuition, books, and fees completely paid for by Walmart through Live Better U (for eligible associates)