(USA) Store Manager - Supercenter

Walmart•Frisco, TX

2d•Onsite

About The Position

The Store Manager role is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This involves providing supervision and development opportunities in a dynamic environment that may present challenges such as high turnover, engagement issues, inexperienced associates, and competitive recruiting markets. The manager must proactively recruit, hire, train, mentor, and manage performance, fostering a sense of belonging. They will uphold the company's Open Door Policy by addressing associate concerns, researching issues, and ensuring consistent resolution across managerial levels. Compliance with company policies, safety controls, and quality assurance standards is crucial, as is developing relationships with local officials and media. The role drives financial performance by achieving sales and profit goals, controlling expenses, and developing strategic plans. The Store Manager models and enforces customer service standards, drives sales through effective merchandising and inventory management, and ensures the success of the Academy training environment. They provide overall direction by analyzing business objectives, developing strategies, and managing resources. Additionally, the manager develops and implements strategies to attract and maintain a skilled workforce, cultivates an environment of integrity and ethics, and leverages internal and external partnerships for business success. Key values include respecting individuals, acting with integrity, serving customers, and striving for excellence.

Requirements

Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
Successful completion of all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
Running a fresh or dry grocery area

Responsibilities

Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, and recruiting difficulties.
Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and providing resolution.
Ensures compliance with company policies and procedures, including safety and operational controls, and maintains quality assurance standards.
Initiates, directs, and participates in community outreach programs, acting as a representative for the company and championing company-sponsored programs and sustainability efforts.
Drives the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing strategic plans.
Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs and issues are resolved within company guidelines.
Drives sales in the facility by accounting for multiple dynamic indicators, ensuring effective merchandise presentation, and managing inventory levels.
Ensures the success of the Academy training environment and store standards by creating an engaging environment and integrating Academy associates into leadership activities.
Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, and identifying improvement opportunities.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce through recruitment, development, and succession planning.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling company values.
Delivers results while putting the customer first, considering how, where, and when customers shop.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program (tuition, books, and fees completely paid for by Walmart for eligible full-time and part-time associates)