(USA) Store Manager - Supercenter

Walmart • Silvis, IL

7d • Onsite

About The Position

The Store Manager is responsible for directing the management team and associates in facility operations, merchandising, and company direction. This role involves supervising and developing staff in a dynamic environment that may present challenges such as high turnover, engagement issues, and competitive markets. The Store Manager must proactively recruit, hire, train, mentor, and manage performance, fostering a sense of belonging. They are expected to uphold the company's Open Door Policy by addressing associate concerns, researching issues, and ensuring consistent resolution across managerial levels. Compliance with company policies, safety controls, and quality assurance standards is crucial. The Store Manager also initiates and participates in community outreach programs, drives financial performance by achieving sales and profit goals, and controls expenses. They model and enforce customer service standards, drive sales through effective merchandising and inventory management, and ensure the success of the Academy training environment and store standards. This role provides overall direction by analyzing business objectives, developing strategies, and managing resources. Additionally, the Store Manager develops and implements strategies to attract and maintain a skilled workforce, cultivates an environment of integrity and ethics, and leverages internal and external partnerships to achieve business goals. The role emphasizes respecting individuals by building high-performing teams, embracing diversity, and creating a workplace where associates feel seen, supported, and connected. It also involves acting with integrity by upholding ethical standards and supporting the company's goal of becoming a regenerative company. Serving customers is paramount, requiring decisions based on data and balancing priorities. Striving for excellence involves continuous improvement, adopting new technologies, and supporting associates through change.

Requirements

• Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
• Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store
• Running a fresh or dry grocery area

Responsibilities

• Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
• Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, and recruiting difficulties.
• Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and providing resolution.
• Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, maintaining relationships with officials, and overseeing safety and operational reviews.
• Initiates, directs, and participates in community outreach programs, engaging with the community and media as a representative for the company.
• Drives the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct deficiencies.
• Models, enforces, and provides direction on proper customer service approaches and techniques to ensure customer needs and issues are resolved within company guidelines.
• Drives sales in the facility by accounting for dynamic indicators, ensuring effective merchandise presentation, and managing inventory levels.
• Ensures the success of the Academy training environment and store standards by creating an engaging environment, integrating Academy associates, and acting as a culture champion.
• Provides overall direction by analyzing business objectives, developing strategies, and managing resources.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce through recruitment, development, and succession planning.
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
• Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals.
• Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Delivers results while putting the customer first, considering how, where, and when customers shop.
• Makes decisions based on data insights and analysis, balancing short and long-term priorities.
• Displays curiosity, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager