Store Manager- South Park | Charlotte, NC
About The Position
Vince is seeking a dynamic, customer service-driven full-time Store Manager to oversee the daily operation of the South Park store in Charlotte, North Carolina. The Store Manager leads the store to maximize profits, sales, and the customer service experience; hires, trains, and manages associates to achieve sales and profit goals; maintains excellent visual presentation and housekeeping standards; follows company operational guidelines and loss control procedures; and ensures proper floor coverage to maximize store volume. The position has an anticipated annual base salary of $75,000 to $90,000, plus eligibility to participate in a bonus program. Exact pay depends on factors including experience, skills, budget, and geographic location. Vince offers a competitive benefits package, including healthcare options, retirement matching, paid time off, merchandise benefits, wellness and mental health resources, family and caregiving benefits, insurance coverage, commuter benefits, and discounted insurance options.
Requirements
- At least three years of experience in retail management.
- Full understanding of specialty retail, including business development, visual merchandising, and store operations.
- Computer skills, including operating a retail point-of-sale system and using Word, Excel, and email.
- Ability to lift, carry, or otherwise move objects weighing up to 15 pounds while merchandising the sales floor, and to use ladders or stairs.
- Strong leadership, critical-thinking, and problem-solving skills, including the ability to delegate responsibility and work to staff.
- Strong verbal and written communication skills to communicate company goals and objectives.
- Positive, outgoing, high-energy, entrepreneurial, sales-focused approach and ownership of the store’s business.
- Ability to mentor and lead staff and peers, develop individual strengths, and identify opportunities.
- Ability to train staff in customer service, selling, and operations.
Responsibilities
- Achieve and exceed productivity and sales plan expectations.
- Improve profitability by managing controllable expenses, including payroll, supplies, and shrinkage.
- Lead sales efforts on the selling floor and set an example of exceptional customer service.
- Teach and monitor associates in client development.
- Recruit, train, motivate, and retain quality sales associates, while maintaining bench strength for potential openings.
- Set goals and clearly communicate the metrics used to measure success in each area of the business.
- Meet monthly with each associate to review productivity against goals, coach them, suggest improvements, and use progressive documentation when necessary.
- Maintain high visual merchandising and housekeeping standards.
- Perform daily paperwork reconciliation and other operational tasks.
- Protect store assets and inventory, and reconcile inventory to identify and reduce shrinkage.
- Implement company policies and procedures.
Benefits
- Medical, dental, and vision healthcare options.
- Flexible spending account and health savings account with employer funding.
- 401(k) with employer match.
- Paid time off for vacation, sick, and personal leave, plus company holidays.
- Clothing allowance and merchandise discounts.
- $400 annual gym reimbursement.
- Mental health support tools and telehealth psychology and psychiatry.
- Paid parental leave and supplemental infertility coverage.
- Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
- Supplemental hospital indemnity, specified disease, and accident coverage.
- Pre-tax commuter benefits for transit and parking.
- Discounted pet, home and auto, and legal insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
