Store Manager In Charlotte Nc

Dollar General•Charlotte, NC

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, compliant with company policies and labor laws, and equipped to provide a safe and effective working and shopping environment. The manager leads customer service, merchandise presentation, inventory control, cash handling, employee development, and completion of required documentation.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to use IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills and the ability to address staff tactfully and directly.
Knowledge of recruiting, interviewing, hiring, counseling, termination practices, legal compliance, and internal processes.
Knowledge of cash, facility, and safety control policies and practices.
Good organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Ability to walk and stand frequently; bend, stoop, and kneel frequently; and climb a ladder occasionally.
Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
Ability to handle merchandise and equipment such as scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish-speaking ability may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure adequate staffing and effective daily store opening and closing; personally open the store at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company processes.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure store, and ensure it has the tools needed for required tasks.
Ensure employee compliance with company policies and procedures.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.