Store Manager - Charlotte, Nc Store #12207

Dollar General•Charlotte, NC

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee performance, inventory and merchandise presentation, financial controls, customer service, safety, and compliance with Company policies and procedures. The Store Manager helps maintain an adequately staffed, clean, organized, and secure store; ensures employees are trained and follow expectations; and completes required paperwork and documentation within established guidelines and deadlines. The position requires opening the store at least twice per week and closing it at least twice per week, as well as regular driving to meetings, other Dollar General stores, and to make deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.
Ability to walk or stand frequently; bend, stoop, and kneel frequently; handle merchandise and equipment; lift up to 40 pounds and occasionally up to 55 pounds; and occasionally climb a step ladder to heights of six feet.
Ability to work in a fast-paced environment with moderate noise, occasional outdoor weather exposure, occasional exposure to hazardous cleaning solutions, and occasional exposure to extreme cold in freezers.
Regularly drive a personal vehicle for work-related activities.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with applicable labor laws and Company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to Company work processes.
Ensure merchandise is presented according to established practices, using fixtures properly and maintaining product pricing and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, Company security practices, and cash control procedures.
Provide leadership for superior customer service.
Maintain a clean, well-organized store and a safe and secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to meetings, other Dollar General stores, and to make deposits.