About The Position

Banter by Piercing Pagoda is seeking a Store Manager to lead store operations and help deliver a strong customer experience. The role focuses on achieving sales and profit projections, maintaining individual and team performance standards, and fostering total customer satisfaction. The Store Manager develops team members’ skills and product knowledge through training and evaluation, and is responsible for recruiting and selecting team members. The Store Manager also manages the profit and loss statement to achieve profit margin goals, follows and enforces company policies and procedures, and performs other operational and strategic duties. The company offers training in sales techniques, product knowledge, and career skills.

Requirements

  • At least one year of retail management experience.
  • Knowledge of operating POS terminals and scanners, and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail management experience with a jeweler or specialty retailer is preferred.

Responsibilities

  • Maintain daily focus on individual and team members’ standards achievement to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Manage the P&L to achieve profit margin goals.
  • Follow and enforce all company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training and career development programs.
  • Team member merchandise discounts.
  • Incentive trips and contests.
  • Base pay of $20.67–$30.00 plus commission on sales.
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