Store Manager - INDEPENDENCE MALL

The Children's Place

7d•Onsite

About The Position

The Store Manager leads store teams to drive sales, brand loyalty, and exceptional customer service while recruiting and developing retail talent. The role has full accountability for the store’s key financial results and overall leadership and development, including building an independent, high-performing team dedicated to achieving results and supporting brand strategies. The Store Manager recruits, selects, develops, motivates, and retains talent; builds future leaders and succession pipelines; communicates goals and monitors performance against business metrics; and coaches team members to meet store and company goals. The role models excellent customer service, fosters brand loyalty and a positive store environment, and represents the company professionally. The position also manages staffing schedules and payroll usage, trains associates and monitors compliance with standard operating procedures, plans and executes floor sets in accordance with brand guidelines, influences customer experience and sales through the Leader on Duty program, maintains merchandise presentation standards, and ensures adherence to loss prevention procedures.

Requirements

High school diploma or equivalent.
At least 5 years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity.
Excellent customer engagement, talent development, visual presentation, and operational skills.
Strategic mindset.
Proven track record of selecting high-performing talent.
Effective communication skills, including facilitating and presenting programs, processes, and concepts.
Ability to inspire and motivate a store team.
Ability to understand and interpret moderately complex financial reports.
Broad knowledge of the retail landscape.
Ability to plan and execute strategies.
Adaptability and flexibility in response to changing priorities.
Excellent time management, planning, and organizational skills.
Fiscal responsibility.
Proficiency in Microsoft Office.
Ability to adapt to and learn internal applications.
Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Nice To Haves

Bachelor’s degree.

Responsibilities

Recruit, interview, hire, develop, and retain high-performing teams using available resources.
Develop future leaders for the internal talent pipeline and identify and network with external talent to support succession planning.
Create and maintain a diverse, high-performing team through selection, development, and motivation.
Communicate goals and monitor team members’ progress against key business metrics.
Coach, mentor, and oversee accountabilities to meet store and company goals.
Assess performance and provide appropriate feedback or action within the performance management cycle.
Model, encourage, and demonstrate exceptional customer service on the sales floor.
Motivate and inspire associates to build brand loyalty and create a positive environment for internal and external customers.
Set a positive example and maintain high standards throughout the store while preserving brand integrity.
Represent the company professionally and positively.
Create and manage schedules to meet business needs, maximize staffing, drive profitability, and leverage payroll.
Train associates and monitor compliance with company standard operating procedures.
Plan and execute floor sets efficiently in accordance with brand guidelines while encouraging collaboration.
Drive an exceptional customer shopping experience and store sales results by influencing associate behavior through the Leader on Duty program.
Manage company standards for merchandise presentation, signage, and displays.
Protect company assets by ensuring adherence to loss prevention procedures.